SoftSwiss casino rating
In this section, you will find all casinos on SoftSwiss and their rating. We have developed our own criteria for casinos that work on this platform.
Our team checks every Softswiss casino. We analyze the quality of service, user reviews and trust in the site. Moreover, our rating system is transparent to any user. Below you will learn all the most important about the features of the considered online casinos.
You will notice that our list contains a very large number of reviews of Softswiss casino. We try to objectively check each site while doing the most detailed analysis of the gambling club. Sometimes it takes even a few weeks to complete a full review. Such time is needed to collect all the basic data. We learn about the legal status of the online institution, software providers, the quality of customer service from the support side, security and fairness of the site.
Our casino classification uses a 5-point system:
- 5 stars receive the best online casino in all respects;
- 4 stars - online casinos that have a positive reputation;
- 3 stars - a casino with average characteristics (sometimes only one or several parameters can ruin the overall picture);
- 2 stars - SoftSwiss sites with a poor reputation. We do not recommend using such online institutions;
- If we assign only 1 star to a site, it means that it has not been verified.
- 0 stars - shows one of two values: the casino is blacklisted or closed.
Take a close look at our Softswiss casino rating
The main criteria for its compilation are:
- Reliability - to what extent the casino fulfils its obligations, whether it has a license, or pays winnings in a timely manner;
- Speed of the payment process - how much time financial transactions take;
- Customer service level. We are talking about the work of technical support. How quickly and professionally the support employees respond to calls or tickets, do they solve user problems;
- Bonuses. How beneficial are the casino bonus offers;
- Game developers and game assortment. A good casino offers its users a huge selection of gambling from many software providers;
- Licensing. Does the site have a license, and who issued it.
When considering any new Softswiss casino, we review information about it on the most popular thematic sites. We definitely study such well-known forums as AskGamblers, CasinoMeister, Latest Casino Bonuses and others. This is important to record violations by the casino and player complaints. It also shows how well the casino works. For example, the best services respond to dissatisfied users directly on these forums.
When we analyze the reliability of a casino, we pay attention to the following characteristics:
- Unwillingness to resolve a dispute and ignoring player complaints;
- Delete money from a player’s account based on some obscure casino rules (most often it is a bonus policy);
- Too many requirements when checking players;
- Very large delays in the payment of money to external accounts;
- Registration of players from countries that do not serve the casino. For example, the site’s rules indicate that it does not accept players from Russia, but at the same time the institution allows their registration.
When checking the level of customer service, we first of all test how casino employees work through e-mail and live chat. To do this, representatives of our team create a special e-mail and send requests through it with usual questions to support. Or we ask various simple questions about the casino's live chat (if any). In this direction, for us, first of all, such characteristics as response time and response completeness are important.
Evaluation of the bonus policy is another important component of the overall rating of a particular institution. Many casinos have very difficult conditions for calculating a player’s welcome package. For us it is important:
- Availability of no deposit bonus;
- Bonuses for first and next deposits;
- Reload bonuses for regular players;
- Wagering requirements.
Another very important point is the presence of hidden conditions for bonuses.
The developers presented and the variety of games is also a very essential component of any Softswiss casino. After all, top sites should represent a wide range of games from the best providers of the market. For some, we find several hundred slots in the portfolio, and some services offer even more than 2000 games.
The last, but not least, criterion on the list is a license. Most SoftSwiss casinos use licenses from Curacao. The second most popular jurisdiction is Malta (MGA regulator). But there are times when the casino does not have a license. This means that players are not protected in any way on such a site. We do not recommend using unlicensed casinos.
If you read our reviews, then you have nothing to worry about, because they contain all the important information about the game on specific projects.